Our employees are by far our most valuable asset. We have supplemented our corporate center staff with a larger array of in-home callers, all of whom are passionately committed to cultivating relationships and achieving results.

Our in-home based staff structure allows for a selective hiring process that ensures our staff is college educated, experienced and not restricted by geographic limitations. This flexibility attracts employees who will provide a superior experience for our clients and their constituencies while reducing turnover.  Depending on client needs, we offer an attractive mix of centralized and at-home calling staff. Our state of the art technology ensures real-time coaching, communication and status updates. regardless of location.

Our consultative approach is centered on the belief that every client has different expectations and goals. Our structural design ensures that we adapt to you; we are not rigid and we never force a client to choose from a cookie cutter menu of service options.

Our flexibility allows us to customize every engagement to best fit your situation. We have filtered our experience to a simple yet novel formula for success. We listen to our client and devise a collaborative solution. We are also nimble, meaning we can make adjustments quickly whenever necessary.

Our leadership team has nearly a half century of combined experience in the teleservices industry. 

Each of the founders has tapped into his individual area of expertise to collaboratively create a business model that maximizes success for their clients and staff alike.  So whether relating to operations and execution or strategic planning and consulting, The Stockade Group fully leverages a deep and vast level of experience.

The Stockade Group concentrates the majority of its services in the areas of education, publishing and staff integration solutions.

Experience has proven that a teleservices firm must be narrowly focused.  It must be willing to immerse itself in its clients culture in order to achieve the results and satisfaction that clients and staff demand.  As a specialized boutique, The Stockade Group emphasizes expertise, integrity and building relationships. We leave the business of merely "making calls" to the overgrown, impersonal companies.

Timely, effective reporting is perhaps the most valuable and indispensable service that The Stockade Group provides to our clients.

We recognize the crucial role that reports play and we utilize a system that has no equal when it comes to conveying information to our clients. Online summary and specific data reports are updated daily and available 24 hours per day. Moreover, at any time a client has the ability to generate reports for any given date range. The result is continuous access to the most up to date results and information.

Our philosophy concerning our fee structure is guided by one over-riding principle: be absolutely certain that The Stockade Group has delivered the best product at the fairest price possible.

Every project we undertake is focused on the client's return on investment. It is a differentiator of which we are extremely proud. We are well aware of what others charge in our industry and we will never be the most - nor the least – expensive. But we are always confident that we are the fairest.